Privacy Policy

1. Information We Collect

Sync Media LLC ("we," "our," "us") collects information you provide directly to us, such as when you fill out a contact form, request a demo, or communicate with us. This may include your name, email address, phone number, company name, and any other information you choose to provide.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer support
• Send you marketing communications (with your consent)
• Improve our services and develop new features
• Comply with legal obligations

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as necessary to provide our services or as required by law.

Mobile information will not be shared with third parties for marketing or promotional purposes.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Cookies and Tracking

We may use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie preferences through your browser settings.

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt-out of marketing communications

7. CCPA / CPRA (California Consumer Privacy Act)

California law requires a specific Privacy Policy that explains exactly what we do with data. If you are a California resident, you have the following rights:

Data Disclosure

We collect the following categories of personal information: Name, Phone Number, Email Address, and "Service Request" data from AI-assisted calls and interactions.

"Do Not Sell My Info"

We do not sell your personal information. However, you have the right to opt-out of the sale or sharing of your personal information at any time. To exercise this right, please contact us at privacy@get-sync.com with the subject line "Do Not Sell My Personal Information."

Right to Delete

California residents have the right to request deletion of the personal data our AI receptionist and systems have collected about them. To submit a deletion request, please email us at privacy@get-sync.com with the subject line "Data Deletion Request."

8. Contact Us

If you have any questions about this Privacy Policy, please contact Sync Media LLC at privacy@get-sync.com